Wheeling surgeon: Improve communication

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Posted: Monday, September 22, 2008 10:53 AM

Charleston Gazette
Monday, September 22, 2008

Poor communication in health-care settings is killing thousands of people and costing billions of dollars, according to a Wheeling plastic surgeon who offers a prescription for the problem.

Dr. E. Phillips Polack points to a recent study that shows about 42,000 people die each year because of inadequate and unclear communication. That's more deaths than those caused by car accidents.

Read the full article at the Charleston Gazette.