A Commitment to Emergency Care in West Virginia
West Virginia Department of Health and Human Resources
State Trauma and Emergency Care System
As part of the new data system being utilized by the WV EMS
System, each individual needs to update and maintain their
personnel demographic information in the Credentialing
Information System (CIS). This system is the primary
source of information used by the WV Office of EMS.
It is necessary to log into CIS for you to properly maintain
your account profile and personnel information with the Office of
CIS is the tool you will use to maintain your address and other
contact information. The email address, mailing address, and phone
numbers in your profile will be considered your official
information - failing to maintain this information could result in
mail from the Office of EMS being misdirected. It is your
responsibility to maintain this information.
Each individual working or volunteering in the West Virginia EMS
System has a WV Number. This number is the primary identifier that
the Office uses to maintain information about the individual. In
the past, this number was called the West Virginia EMS
Certification Number and was restricted to only certified EMS
personnel. WV Numbers are issued to non-certified EMS personnel as
well, such as drivers, receptionists, and other staff who operate
in the EMS system in a support capacity.
EMS personnel maintain a secure, electronic profile online using
CIS - the Credentialling Information System. The login name for
each user on CIS is their WV Number.
If you had a West Virginia EMS Certification Number with either
P, B, FR, M, RN, FN, PA, or MD letter prefix, then you have a WV
Number and also have an account in CIS. Your WV Number is comprised
of the uppercase characters 'WV' followed by your numeric,
six-digit certification number (e.g. WV999999). You will use this
number to login and maintain your CIS account. If you don't know
your WV Number, continue reading to find the correct course of
action to retrieve or create a WV Number.
My WV Number and enter your social security number and date of
birth. The information is collected securely and will not be used
for any other purpose than providing you with your WV Number. If
you entered this information correctly, your WV Number will be
displayed if you have a CIS account.
Are you sure you have a WV Number but don't know what it is? Did
you try Find
My WV Number and are still having problems getting your WV
Number? First, talk with your Squad Training Officer to see if your
agency has registered you; you may have already been registered
(the information used to register you may be incorrect).
To register for a CIS account and get a new WV Number, you will
use the CIS Public Access Site.
Watch a video tutorial or complete the directions below to
create a CIS account.
Make sure you have a valid, working email address that you check
regularly: CIS will require a correct, working email address to
register for a WV Number. There are many free email services
available. The web site administrator recommends GMail.
If you know your WV Number, then you have a CIS account and can
log in. If you've
never logged into CIS, perform the following directions:
If you followed the steps above and are still having difficulty
logging into CIS, contact Deron Wilkes, Operations Section
WV DHHR //
Address: 350 Capitol Street, Rm. 425
// (304) 558-3956 // (888) 747-8367
Email the webmaster
Site updated May 23, 2013 02:40 PM